Change Management will greatly assist you in planning and delivering effective change initiatives. Many organisations tend to focus on the technical changes e.g. changing processes, installing new hardware or software and tend to underestimate what's required to overcome people’s natural resistance to change – the end users. Not having an effective people change methodology is a sure way of failing to deliver business benefits, even when project management methods are rigorously applied.
Change initiatives tend to fail to deliver on-time, go over budget, get stopped or not used in the way they were intended. The independent IT research organisation Gartner Group, reported in 2000, that for major Corporate system investments:
Benefits for your organisation
Change management integrates the necessary behaviour, skills, commitment and alignment by defining and instilling new ways of overcoming resistance to change, by building consensus among stakeholders and employees. Change has to be planned meticulously from a position where the strategy, priorities and outcomes are all understood and change is then implemented, managed and followed up by people who know what they are doing, not least because the implications of getting it wrong can be disastrous.
It is best used on initiatives where the risk of failure is high and where people’s way of working needs to change. It fully integrates with other disciplines such as Six Sigma and project planning such as Prince 2, in planning, testing and implementing all aspects of the change.
Who is the course for?
It is designed for people who have complete or partial responsibility for implementing a significant change in their organisation. It is a practical course that uses the participants change projects as a vehicle for learning and deployed through a results based ‘learn by doing’ approach.
By the end of the course, delegates will be able to:
